PERANCANGAN KEY PERFORMANCE INDICATORS KINERJA SUPPLY CHAIN PT.XYZ DENGAN PENDEKATAN BALANCED SCORECARD

key performance indicators in hospital based on balanced scorecard model

i n troduction: performance measurement is receiving increasing verification all over the world. nowadays in a lot of organizations, irrespective of their type or size, performance evaluation is the main concern and a key issue for top administrators. the purpose of this study is to organize suitable key performance indicators (kpis) for hospitals’ performance evaluation based on the balanced s...

Constructing a strategy map for banking institutions with key performance indicators of the balanced scorecard.

This study presents a structural evaluation methodology to link key performance indicators (KPIs) into a strategy map of the balanced scorecard (BSC) for banking institutions. Corresponding with the four BSC perspectives (finance, customer, internal business process, and learning and growth), the most important evaluation indicators of banking performance are synthesized from the relevant liter...

Performance Measurement of Water Desalination Supply Chain Using Balanced Scorecard Model

The purpose of this study is to propose a theoretical framework based on a balanced scorecard (BSC) for performance measurement in the water desalination supply chain (WDSC). The reason for choosing this context is that the supply chain (SC) of water desalination has received a great amount of attention, due to issues related to the increased need of fresh water for agricultural, industrial and...

Supply chain performance evaluation with data envelopment analysis and balanced scorecard approach

One of the most complicated decision making problems for managers is the evaluation of supply chain (SC) performance which involves various criteria. Though vast studies have been recorded on supply chain efficiency evaluation via balanced scorecard (BSC) approach, these studies do not focus on the relationships between the four perspectives of BSC approach. The present paper is an attempt focu...

Green supply chain performance measurement using fuzzy ANP-based balanced scorecard: a collaborative decision-making approach